consultancy
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Consultancy

Expert guidance through EASA, IOSA, ICAO and Aruban AUA-OPS 1 regulatory complexity —
from AOC certification through to ongoing safety and compliance oversight,
delivered by practising aviation professionals who have sat on both sides of the audit table.

Flight Operations (AOC Setup & Compliance)

We guide operators through the complete Air Operator Certificate (AOC) setup process, from application, initial documentation and manual development through to operational readiness inspections, ensuring full compliance with EASA, ICAO, Aruba’s DCA and other national aviation authority requirements at every stage — including AOC set-up under Aruba’s AUA-OPS 1 code. Our team provides end-to-end support to get your airline certified and operational, first time.

Regulatory Gap Analysis

Our comprehensive gap analysis identifies exactly where your operation falls short of EASA, IOSA, ICAO, or national regulatory requirements. Every finding is delivered with a practical, timeline-bound remediation plan tailored to your operational reality — not a generic checklist, but a roadmap your team can execute.

Civil Aviation Authority (CAA/NAA) Advisory Support

We act as your liaison with Civil Aviation Authorities and National Aviation Authorities, providing hands-on assistance with regulatory submissions — from completing application forms correctly the first time to compiling supporting evidence for exemption requests and compliance reporting. We understand exactly how authorities assess submissions and what they expect from operators.

Third-Country Operator (TCO) Approvals

If you operate into the European Union from outside EASA Member States, you need EASA Third-Country Operator (TCO) authorisation before commencing commercial air transport operations to, within, or from EU airspace. We manage the TCO application end-to-end: eligibility assessment, documentation compilation, submission via the EASA portal, and liaison with EASA through assessment and any subsequent audit — including renewal and amendment of existing authorisations.

IOSA Support, Preparation & Pre-Audit

Preparing for IOSA registration or renewal takes more than a checklist exercise. We support operators through the full IOSA cycle: readiness gap analysis against the current ISARPs, corrective action planning, mock pre-audits that replicate the real audit experience, and hands-on preparation of your audit team and documentation. Our support continues through the audit itself and into finding closure, helping you achieve or retain IOSA registration with confidence.

Documentation & Manual Writing

Compliant, usable manuals are the backbone of safe operations. We write and revise Operations Manuals — OM-A, OM-B, OM-C, OM-D, and OM-E — together with Electronic Flight Bag (EFB) manuals, SMS manuals, and other regulatory documentation, structured to satisfy EASA, ICAO, and IOSA requirements while remaining genuinely usable by operational staff. Every manual reflects how your operation actually functions, not a generic template with your logo on it.

Regulatory Auditing & Finding Closure

We conduct internal audits benchmarked against EASA, IOSA, and ICAO standards, giving you an accurate picture of your compliance position before a regulator or IOSA auditor does. Where findings already exist — from a CAA inspection, an EASA audit, or an IOSA renewal — we help you process them correctly, build robust corrective action plans, and manage the evidence and correspondence needed to close them out with the regulator or IOSA.

Safety Management System (SMS)

We support operators through every phase of the SMS lifecycle: initial system design and implementation, ongoing maintenance, periodic review, and full overhaul of underperforming systems. Our approach reflects EASA and IOSA’s evolving, performancebased expectations — it is no longer sufficient for an SMS to exist on paper. Operators must be able to present a suitable and effective SMS, one that is genuinely embedded in day-to-day operations and stands up to scrutiny at audit.

Safety Investigation & Flight Data Monitoring (FDM)

We investigate safety occurrences and incidents in line with EASA, ICAO Annex 13, and Just Culture principles, producing findings and corrective actions that stand up to regulator and IOSA scrutiny — not just a closed file, but a credible account of what happened and why. We also help operators establish and run Flight Data Monitoring (FDM/FOQA) programmes, from initial programme design and event-set calibration through to ongoing trend analysis and integration with your SMS reporting cycle, turning routine flight data into genuine safety intelligence.

Our Approach

Regulatory Expertise Meets Practical Operations

We do not just interpret regulations. We help you implement them in a way that works for your operation. Our team includes former CAA inspectors and airline operations managers who understand both sides of the regulatory equation.

Whether you are navigating a new jurisdiction, responding to a regulatory change, or preparing for an audit, we provide actionable guidance that keeps you compliant and operational.

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